Saara Styles – Return & Refund Policy
📧 Email: saarastlyes.in@gmail.com
At Saara Styles, we value your trust and are committed to delivering quality merchandise with care. Please review our Return & Refund Policy carefully before making a purchase.
1. Return & Replacement Policy
- We do not provide exchanges, returns, or refunds unless the item delivered is damaged or defective.
- If your order arrives damaged, you must share an unedited 360° parcel opening video (recorded continuously without pause or cuts) within 24 hours of delivery as proof.
- Once reviewed and approved by our team, an exchange or refund will be initiated.
- Any return or replacement request without prior authorization from our team will not be accepted.
- All returns are subject to inspection and approval at our sole discretion.
2. What is Not Covered
- Returns or exchanges will not be accepted for:
- Size or fit issues
- Color preferences
- Buyer’s remorse
- We provide detailed product descriptions including fabric, measurements, and fit. Please review them carefully before placing your order.
- Except in cases of physical damage or manufacturing defect, no return or refund will be entertained once the purchase is made.
3. Order Cancellations
a. Customer-Initiated Cancellations
- Once an order is placed, it cannot be cancelled under any circumstance.
b. Saara Styles-Initiated Cancellations
- We reserve the right to cancel an order due to:
- Stock unavailability
- Pricing or product listing errors
- Operational constraints
- In such cases, customers will be informed promptly, and a full refund will be processed to the original payment method.
4. Return Shipping
- If a return is approved due to product damage or an error on our part, we will bear the return shipping cost.
- In all other cases, including unauthorized returns, customers are responsible for shipping charges.
5. Refund Process
- Refunds (if approved) will be processed to the original payment method within 7–10 business days after the returned item has been inspected and approved.
- Shipping charges are non-refundable unless the return is due to our error.
6. Exchanges for Size/Color
- We do not offer exchanges for size or color preferences.
- To receive a different size or color, please place a new order separately.
7. Support & Queries
For assistance or queries, please contact us at saarastlyes.in@gmail.com. Our support team will be happy to help you.